← Technical & Offshore Operations
Unexpected leak during mechanical work
Choose what to say next, see the communication consequence, and recover when a choice is incomplete.
A2–C13 decisionsrecovery paths
Decision 1
Situation: I need to confirm the priority and the current constraint before we act.
Choose your response
A — Strong responseI understand. I will confirm the facts, state the impact, and propose the next safe or workable step.
Why it works: It confirms ownership, impact and the next communication step.
B — Needs improvementNo problem, we can just carry on.
Recovery line: Let me correct that. I should first confirm the facts and the responsible person before we proceed.
Decision 2
Situation: Let us first agree what is known, what is uncertain, and who owns the next action.
Choose your response
A — Strong responseI can take ownership of that action and report back at the agreed checkpoint.
Why it works: It confirms ownership, impact and the next communication step.
B — Needs improvementSomeone else will probably deal with it.
Recovery line: I need to be clearer: this may affect the plan, so I will escalate it and confirm the next step.
Decision 3
Situation: I have identified an issue that could affect the plan. I recommend we clarify it before continuing.
Choose your response
A — Strong responseI will separate the immediate issue from the longer-term decision so the team can respond clearly.
Why it works: It confirms ownership, impact and the next communication step.
B — Needs improvementI do not know. Let us see what happens.
Recovery line: I should not leave that open. I will assign the action and give you a time for the update.
Safety boundary: Language practice only. Real operations must follow approved procedures and competent supervision.
Continue the scenario
Repeat the scenario and deliberately choose a different response. Practise repairing an incomplete answer without losing professionalism.